The latest Microsoft Office 365 outage which occurred yesterday morning, impacted both Office 365 and Outlook users across the UK and Europe. It wasn’t the ideal start to the working week with many Office 365 users complaining of technical difficulties for most of Monday morning, with Outlook subscribers reporting connectivity issues and lag times until late in the day.
Microsoft confirmed via their Office 365 Service Status Twitter page that Exchange Online was experiencing “connectivity issues” and its engineers were in the process of fixing the problems.
According to Downdetector, the problem began just before 9am on Monday 18th September with Office 365 users complaining of 3 main issues, 44% flagged up problems with Outlook, 33% experienced server connection woes, and 22% struggled to get Exchange to work. The issues were eventually resolved but how long with it be until their next outage?
This latest Microsoft Office 365 outage serves as a reminder to organisations about the importance of relying on multiple vendors to meet your cloud needs as oppose to relying on one. In this instance for example, an organisation who were using Office 365 for its work email and productivity in conjunction with Topsec Email Continuity, could have logged onto a web portal and continued working as normal while Microsoft’s engineers fixed the issue with Office 365.